Terms & Conditions
Catering Delivery and Setup
- Orders include disposable biodegradable utensils and serviettes.
- Catering setup includes the use of wooden crates, boards, and foliage belonging to The Plattering Co Pte Ltd. All equipment and decorations will be collected upon teardown.
- Your tables are required on-site for setup. (Tables are not provided). If required, tables are available for rental under the Add-on Rental and Services section when placing orders online.
- Orders must be confirmed at least 5 working days in advance of the event date and are subject to slot availability.
Order Cancellation and Postponement
- Postponement of events is permitted with no penalty for requests made more than 4 working days before the event date.
- Cancellations and refunds are not permitted.
- Postponement of events is permitted with a fee of 50% of the invoice amount for requests made less than 3 working days prior to the event date.
- Postponements are not permitted less than 1 day before the event date. No refunds will be permitted.
- Events postponed must be rescheduled and held within 2 months of the original event date.
- For requests, please contact us at firstname.lastname@example.org
Large or Customised Orders
- For orders more than 100pax or for customisation requests (menu, decor, etc), please contact us at email@example.com.
- All prices listed are before GST.
By placing an order, you agree to the Terms and Conditions listed. Terms and Conditions and prices are subject to change without prior notice.